How can I access my JumpBox behind a firewall?

WARNING: This documentation is out of date. All up to date documentation is now in the JumpBox Wiki All relevant documentation has been ported to the wiki and is updated there. These FAQs are here strictly for historical reasons.

This is a very common question and unfortunately it is not an easy one for us to answer because eash user's network is different. This requires that you be able to configure your firewall or home router to direct web traffic to the JumpBox. It may be further complicated by your ISP blocking inbound ports and you may not have a static IP address.

Assuming you can make changes to your firewall, your ISP does not block this type of traffic and you have a static IP address or a way to deal with the dynamic IP address the general process you need to follow is as follows:

  1. Set up your JumpBox to have a static internal IP address. You can either do this by following the JumpBox Static IP Tutorial or your DHCP server may be able to dynamically assign a static IP address.
  2. Configure your router to forward all port 80 TCP (and optionally ports 22 and 3000 TCP) traffic to the internal IP address assigned to the JumpBox.
  3. Configure the JumpBox to know that it is behind a firewall with the Public Address Setting

Once you have configured this, the application on your JumpBox may not behave correctly for users on the internal network. This will depend on the application and your network configuration.

Please feel free to ask in the forums for details since many users have already solved some of the issues that come up.