Few questionsSubmitted by BrianCircle on Tue, 02/05/2008 - 6:23am.Looking at setting up a twiki installation in our office and have a few questions. 1. Downloaded and playing with the jumpbox everything is working smoothly but 1 thing. I went to install some extensions to see how they work. Install went fine, made sure they were turned on in configure. However, the TWiki InstalledPlugins show they are disabled. Is this because it's not a registered jumpbox or something else? 2. This may be a stupid question or something I'm missing. Single license for twiki will cost $29.99 and if I want 1 year of updates will be an additional $49.99. Now to me it sounds like this would be a waste. Since these are VMs I could just wait till a new version comes out and purchase it out right for $29.99 and save $20. Would just need to move the data from 1 to the other. What are the benefits and draw backs to either method. |
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I found the diagnostics with
I found the diagnostics with the extensions and see the errors. Was also able to get some other extensions working.
I also found the release notes. That is what I was looking for yesterday but couldn't find. This gives a better idea between the cost differences and frequency of releases.
Do you have any idea when you are going to be upgrading the TWiki jumpbox to 4.2? Would this type of upgrade also apply if one got the license upgrade for 1 yr?
Few Questions
Yeah, you know that is the fundamental problem with plugins, the quality differs dramatically and the information provided by the plugin developer is typically limited. Those combined with versioning problems is what makes it hard for us to make any reasonable statement about them other than saying "We don't support them, but if one works for you, great!"
We try to update the JumpBoxes as soon as we notice an update is available for an application and we try to check weekly. Our goal is to be as up-to-date as possible on most apps, which, in practice probably means we will be a week or two behind an app release to allow time for build and testing.
Most (if not all) minor version releases as well as possibly major version releases are included in the upgrade price. However, for some things we are largely at the mercy of the application developer and it is possible that there are technical problems that prevent us from creating an clean upgrade. For instance, if Twiki 5.0 came out and it was dramatically different, we may not have a clean upgrade path from the 4.1.2 release. Despite that we may still include the newer version in the upgrade plan even though your application data may not migrate.
The RELEASE NOTES section of the README.txt is where we try to communicate upgrade compatibility. So far things have gone well on all of our apps.
I hope that clarifies things rather than muddies them :)
Austin
Few questions
Hello,
1) We don't do anything to deliberately prevent plugins from working in an unregistered JumpBox but there may be additional configuration you need to perform on the command line which you wouldn't be able to perform on an unregistered JumpBox. In this case, I am not sure why they appear unregistered for you, give me an example of a plugin you are trying.
Also, we don't support plugins, extensions or themes. You may use them but we can't guarantee assistance in the event of trouble.
2) Checking our twiki JumpBox release notes I see that we have released 5 releases since August, at that rate it could be 10 releases a year, 10 x $29.99 = $299. Granted there is no guarantee that we would release at that rate or that you would necessarily want all of those updates.
Our backup/restore mechanism is designed to easily migrate application state (possibly excluding plugins BTW) between versions. These upgrades include JumpBox platform changes as well as updates to the bundled application where possible.
Austin