Time out browser

Hi,
When logged on, our users need to log in after a few minutes of inactivity.
This can be quite annoying when creating a ticket and have to re-connect and restart inputting a ticket.
How can i adjust/fix this time-out issue?
Thany anyway,
Wally

Time out browser

You might try disabling "Validate IP Address" under Admin -> System Settings as shown here:
http://www.sugarcrm.com/forums/archive/index.php/t-21245.html

Other than that I am not sure, this issue doesn't seem to be clear on their forums.

Austin