Redmine restore problem : "Can't restore from version"

Submitted by arkine on Sun, 03/07/2010 - 6:50am

Problems

Hello,

We are currently running Redmine VM 1.1.11, and try to upgrade to Redmine VM 1.1.18, but we are experiencing problems transferring the data from the old VM to the new one :

- first try was to restore choosing "import from another Jumpbox", but result is : "undefined method `[]' for nil:NilClass" !
- second try was to restore choosing "upload backup file" and specifying the .tgz file, but result is : "Can't restore from version" !

Any help ?

Thanks !

Marc

I just tried the Redmine

Submitted by hexmap on Mon, 03/08/2010 - 8:44am.

I just tried the Redmine 1.1.11 -> 1.1.18 restore and that worked for me so there's probably an external issue. How large is the .tgz file? Could you ssh into the box and run the command "df -h" ?
Thanks, David

Hello David, Thanks for your

Submitted by arkine on Mon, 03/08/2010 - 11:23am.

Hello David,

Thanks for your answer,

There is plenty of free space in the VM :

Source VM :

Filesystem Size Used Avail Use% Mounted on
/dev/sda1 965M 604M 313M 66% /
varrun 125M 188K 125M 1% /var/run
varlock 125M 0 125M 0% /var/lock
udev 125M 40K 125M 1% /dev
devshm 125M 0 125M 0% /dev/shm
/dev/sdb1 9.9G 463M 8.9G 5% /storage

Destination VM :

Filesystem Size Used Avail Use% Mounted on
/dev/sda1 965M 534M 383M 59% /
varrun 125M 72K 125M 1% /var/run
varlock 125M 0 125M 0% /var/lock
udev 125M 40K 125M 1% /dev
devshm 125M 0 125M 0% /dev/shm
/dev/sdb1 9.9G 192M 9.2G 2% /storage

I checked the backup file under /storage/backup/ : it's a 126Mb file

That's still pretty small...

Marc

Update: We found out that

Submitted by hexmap on Mon, 03/08/2010 - 2:06pm.

Update: We found out that Marc had changed the backup filename. Changing back to the original filename format solved the backup problem. For reference, see this wiki page http://wiki.jumpbox.com/doc/runtime/faq/backup_file_name