This fall, we released a JumpBox Platform upgrade that added support for Microsoft's current virtualization products, Virtual PC 6 and Virtual Server 2005 R2 SP1. Starting a JumpBox in Virtual PC is as simple as unzipping and double clicking on the configuration file (the MS config file ends with .vmc and will probably be the only one with a nice icon).

Starting the JumpBox in Virtual Server is a little more difficult. Fortunately, Virtual Server can read the same configuration file mentioned above. Just do the following:

1. Unzip your JumpBox.
2. Connect to the Virtual Server management console with Internet Explorer.
3. Click on Add under Virtual Machines on the left hand side.
4. Enter the full path to the configuration file in the "Fully qualified path to file" box (the path should look something like: C:\Documents and Settings\admin\Desktop\otrs-0.9.1\otrs JumpBox.vmc). Then click the Add button.
5. Now, you need to connect the Virtual Network Adapter to a real Network adapter. Do so by scrolling down to the Network Adapters section and clicking on the Network Adapters link, choose the Network Interface you want your JumpBox to use then click on the OK button.
6. You should be ready to go! Scroll back to the top of the JumpBox Status page and click on the thumbnail to start it up.

You can now enjoy the convenience of using a JumpBox on Microsoft Virtual Server. Have fun!

Note: You don't need to do anything to the disk files as the ones we currently distribute work without modification.