JumpBox provides support for the JumpBox runtime system and the application integration with that system. Support is provided on a per incident basis.

Support can be contacted at support@jumpbox.com and a valid support incident token must be included in the email. Support incidents can be purchased in the JumpBox Store. If you are a JumpBox Assurance Silver plan holder please indicate such when contacting support.

Users who do not wish to purchase support incidents are encouraged to use the JumpBox public forums.

Note: JumpBox support services are intended to insure the proper functioning of the JumpBox as shipped. This does not include questions about how to use or customize the application that is included in the JumpBox. Questions of this type should be directed to the application developer.