This is the place to start when you need help.
| Documentation
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The JumpBox Wiki contains a great deal of documentation, FAQs and details about how JumpBoxes are configured.
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| Discussion Forums |
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The JumpBox forums are monitored by helpful community members and JumpBox engineers.
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| Priority Support
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If you are a JumpBox customer and have an issue that is a high priority, please contact our technical support team. We can provide incident based support for the JumpBox runtime system and the application integration with that system. Support incidents can be purchased from the JumpBox Store and are included with JumpBox Open Plus and Premium subscriptions. Priority support is available M-F 9-5PM EST.
To begin the process send an email to support@jumpbox.com. For quickest response please include a valid support incident token and the name and version of the JumpBox in question.
If you are not currently a JumpBox customer or are using one of the free JumpBoxes, please use the forums for assistance.
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